I was hired on August 8, 2012 to begin a new job. I will never forget that date because my good cyber-friend, Andrea Dawn, was hired the same day and she told me 8 is the number of new beginnings in the Bible and the fact that we were hired on 8/8 was telling. One 8 was for her and one 8 was for me, just kidding. Anyway, it is now September 8 and I would like to write a bit about what’s been happening on the job front. My new work is answering phones all day. Those who know me know just how much I hate talking on the phone, but somehow this is different. This is not idle chit-chat, this is problem-solving and coordinating solutions for people in need. After 30 years of using my physical self in nursing, I needed work that would enable me to use the 30 years of knowledge I had accumulated without having to “break my back” using it. After 30 weeks of searching and praying, I believe this is God’s answer for me.
I work in an information referral center for a home health and hospice agency that covers 13 counties in central Pennsylvania. The referral center takes calls from nurses in the field; case managers in hospitals, nursing homes and rehabilitation facilities; patients and caregivers in the home; free-standing and hospital laboratories; and for family practice physicians offices after they close every weekday and throughout the weekends. It is extremely complicated and I am told not to expect to be proficient for 6 months nor be able to really troubleshoot most situations for a year. I’ve been on the phones for a week now and I truly believe it will take every bit of that time. At one point I didn’t think I would be able to do this because there are so many many things to learn. Then my son, Harry, lent me the book In a Pit with a Lion on a Snowy Day and a fellow employee told me her story of starting the job and not ever being exposed to a computer, and, finally, my preceptor saying, “If we had enough confidence that you could do this job to hire you, you simply have to have enough confidence in yourself that you can do this to keep orienting.”
God is the Creator and He can create in me what I do not presently have in myself. I simply must trust Him. Moreover, God is my Father and He loves seeing His children succeed. As Mark Batterson so aptly says it in his book, “God is actually scrapbooking. Scripture calls it a “scroll of remembrance.” I believe He wants to have a page of Dawn successfully fielding calls in the information referral center at SUN Home Health and Hospice. He wants me to take care of those needing home care and those dying in their homes and in hospice facilities. He wants me to meet the needs of families who don’t know what to do when they are ill and their doctor’s office is closed. He wants me to care for the nurses and aides who are having problems on the road. He wants me to be successful for His glory. I cannot fail.
For His glory,